DualDesk is powerful, easy to use remote support software that is a one-time purchase and lets your technical support staff remote assist a PC anywhere on the internet through firewalls in seconds with no configuration.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic not mechanical principles.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.Successful help desk and tech support is all about tackling challenges as they come and finding ways to make life easier for customers while solving their high-tech troubles in a hurry.
How much does a Help Desk Technician make? The national average salary for a Help Desk Technician is $49, in United States. Filter by location to see Help Desk Technician .
This IT Help Desk Technician job description template is optimized for posting on online job boards or careers pages and easy to customize for your company. Similar job titles include Technical Support Engineer.
We are looking for a competent Help desk technician to provide fast and useful technical. 6, Help Desk Technician jobs available on initiativeblog.com Apply to Help Desk Analyst, Senior Help Desk Analyst and more!
The national average salary for a Help Desk Technician is $49, in United States. Filter by location to see Help Desk Technician salaries in your area.
Salary estimates are based on 8, salaries submitted anonymously to Glassdoor by Help Desk Technician employees. Help Desk Technician Education Requirements. A college degree is not typically required for entry-level help desk positions, however it may help you get the interview and job faster - and at a higher pay grade - than candidates with no degree.